Terms of Service

Last Updated: February 24, 2026

1. Scope and Acceptance

These Terms of Service ("Terms") govern your access to and use of Fellow ("Service"). By using the Service and/or subscribing to a paid plan, you agree to these Terms.

The Service is provided by Imagility, S.L.U. ("Imagility", "we", "us", "our") with tax ID B90243056. Full company details are available in our Legal Notice. Contact: [email protected].

2. Intended Use and Account Status

Fellow is designed and marketed for professional and business use by app developers, publishers, studios, agencies, and other business professionals.

By using the Service and/or subscribing to a paid plan, you represent that you are acting in a professional or business capacity.

We may investigate suspected misuse and take protective actions. If we reasonably believe your account is being used in breach of these Terms or in a manner incompatible with the Service's intended use, we may restrict, suspend, or terminate access, including without prior notice, where reasonably necessary and to the maximum extent permitted by law, without compensation or refund.

The Service is intended for users who are at least 18 years of age. By using the Service, you represent that you meet this minimum age requirement.

3. Service Description and No Advice

Fellow provides tools for App Store country switching, app tracking, feature monitoring, notifications, and related analytics.

Any analytics, reports, detection output, market information, or any other data or artifact are provided for informational purposes only and are not legal, financial, investment, tax, or business advice. You remain solely responsible for your decisions and actions.

4. Subscriptions, Billing, and Refunds

Paid plans are billed on a recurring basis (monthly or yearly) through third-party payment providers.

Unless required by mandatory law or expressly stated otherwise, fees are non-refundable and we do not provide automatic refunds for partial periods or unused usage.

We may issue credits or exceptions at our sole discretion, without creating any obligation for future cases.

5. User Cancellation and Termination

You may cancel your subscription at any time through the Service's account settings or by contacting us at [email protected].

Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the end of that period. No refunds are provided for the remaining portion of an active billing period unless required by mandatory law.

Upon cancellation, your account data will be retained in accordance with our Privacy Policy. You may request deletion of your personal data at any time by contacting us.

6. Third-Party Dependencies and Service Changes

The Service depends on publicly available sources, third-party platforms, third-party functionality, external providers, and third-party information and data.

Changes or restrictions affecting those sources and providers, including technical, operational, policy, contractual, legal, regulatory, or commercial factors, may result in delayed, degraded, interrupted, or permanently unavailable functionality.

Recovery may take hours, days, weeks, or months, and some functionality may not return. These events do not by themselves constitute breach by Imagility, subject to mandatory law. We apply commercially reasonable efforts in good faith to restore or adapt affected functionality where feasible.

7. Data Accuracy, Detection Limits, and Screenshots

Feature detection, app and feature metadata extraction, and screenshot capture use automated systems and may produce false positives, false negatives, stale entries, mismatches, missing entries, wrong associations, or inaccurate screenshots.

Screenshots and extracted metadata may be incomplete, delayed, cropped, or otherwise imperfect due to technical and non-technical factors, including factors outside our control.

You must independently verify critical information with official sources before relying on it.

8. Third-Party Content, Trademarks, and Rights Compliance

Third-party names, logos, icons, screenshots, editorial text, artwork, and other assets remain the property of their respective owners. Fellow does not claim ownership over such materials.

Fellow may display such materials for identification, indexing, informational, and analytical purposes. No endorsement or affiliation is implied.

You may not reuse, republish, distribute, or commercially exploit third-party content obtained through the Service unless you have independent rights from the relevant owner.

You are responsible for tracking and using only content, apps, and materials that you are legally entitled to track or use.

9. Acceptable Use

You agree not to:

  1. Use the Service to build or train a competing product or dataset.
  2. Reverse engineer, decompile, or attempt to extract source code.
  3. Abuse, disrupt, or interfere with the Service or related systems.
  4. Use the Service in a way that may damage, harm, disable, overburden, or undermine the product, company, business operations, reputation, or other users.
  5. Resell, sublicense, or share access outside your organization unless explicitly authorized.
  6. Use the Service in violation of applicable laws, regulations, or third-party rights.

10. Intellectual Property and License

All rights in and to the Service (including software, design, databases, and workflows) are owned by Imagility or its licensors.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal professional or business purposes.

11. Warranties and Limitation of Liability

The Service is provided "as is" and "as available" to the maximum extent permitted by law, without warranties of uninterrupted availability, fitness for a particular purpose, or error- free operation.

To the maximum extent permitted by law, Imagility is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, data, goodwill, or business opportunities.

To the maximum extent permitted by law, Imagility's aggregate liability arising out of or relating to the Service is limited to the lesser of: (a) the fees paid by you for your most recent subscription billing period, or (b) the fees paid by you for the Service in the twelve (12) months before the event giving rise to liability.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Imagility, its officers, directors, employees, and agents from and against third-party claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) to the extent arising out of or related to: (a) your breach of these Terms, (b) your violation of any applicable law or third-party rights, (c) any content or data you submit through the Service, or (d) misuse of the Service.

13. Data Portability

Where required by applicable law, you may request an export of data associated with your account. To request a data export or discuss data portability options, contact us at [email protected].

14. General Provisions

Severability: If any provision of these Terms is found unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement: These Terms, together with the Privacy Policy and Legal Notice, constitute the entire agreement between you and Imagility regarding the Service and supersede all prior agreements and understandings.

Waiver: The failure of Imagility to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Imagility may assign its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Spain. Any dispute shall be submitted to the courts of Sevilla, Spain, to the extent permitted by applicable mandatory law.

16. Changes to Terms

We may update these Terms from time to time. The updated version will be published with a new "Last Updated" date.

Continued use of the Service after the updated Terms become effective means you accept the updated Terms.